Privacy Policy

Updated: August 21, 2020.


At Primal Fusion Inc. (“Primal”, or “We”) we value the privacy of the users of our websites, including without limitation, (the “Site”), content, web pages, software, services, and products (collectively, referred to as the “Services”). We have strict policies and procedures to protect customer and consumer information from being disclosed to unauthorized parties. We safeguard your information in accordance with industry standard procedures and security standards, and we maintain physical, electronic, and procedural safeguards to protect your personal information. Additionally, we continually assess new technologies to ensure that we are taking reasonable steps to protect your records. This document sets out Primal’s privacy policy (“Privacy Policy”).

The Services are not intended for use by anyone not able to enter into legally binding contracts. If you are not able to legally form binding contracts, you may not use any of the Services or submit information about yourself. Other restrictions on who may use our Services may be applied as specified in our Terms of Use.

You must read, agree and accept all of the policies and procedures contained in this Privacy Policy before you may use any of the Services. If you have objections to this Privacy Policy, you should not access, sign up for, or use any of the Services.

This Privacy Policy is incorporated into and subject to the terms and conditions of Primal’s Terms and Conditions.

We hope that this information provides you with a better understanding of our strict privacy protection policies. Primal reserves the right to modify these policies at any time. You are advised to check the Privacy Policy frequently for any updates and/or changes which may impact your use.

Accountability Towards Your Personal Information

We are responsible for the personal information under our control, including information that has been transferred to a third party for processing (if applicable). We have designated a Privacy Officer who is responsible for our compliance with this policy and with privacy legislation. You can contact our Privacy Officer through one of the following means:

Primal Fusion Inc.
605 – 305 King Street West
Kitchener, Ontario N2G 1B9 Canada

What Information Do We Collect?

In general, you may access certain aspects of the Services without telling us who you are or revealing any personal information about yourself. For any Services that allow you to register for an account, we will require you to provide contact and other personal information as indicated on the applicable registration form(s). Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature. Accordingly, we collect the following types of information from you:

Consent and Opting Out

Primal will make reasonable efforts to ensure that you are advised of the purposes for which the information will be used, by expressly setting forth such purposes in our Privacy Policy (please see the section How and Why We Use This Information found below).

You may choose to withhold certain information in some situations. Primal will not, as a condition of the supply of the Services, require an individual to consent to the collection, use, or disclosure of information beyond that which is required to fulfill the explicitly specified and legitimate purposes. However, if you choose not to provide us with certain information we may not be able to provide you with certain Services or information.

You may withdraw your consent to the ongoing uses or disclosures of personal information set out in this Privacy Policy at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal. You may opt out of receiving promotional and marketing communications by sending your request to us at

You will have options for removing your information from our database, to not receive future communications, or to no longer receive our Services. Additionally, if you are registered, you have the option to cancel your registration at any time (please see the section Cancelling Your Registration below to learn how to cancel).

You may choose to set your browser to reject cookies. However, we do not recommend disabling cookies when using our website, because it may result in you not being able to log in or use basic features of the Services. If you refuse cookies, you assume all responsibility for any resulting loss of functionality.

How and Why We Use this Information

In general, we collect and use your personal information:

We also may use your personal information in the following ways:

We use data collection devices, including cookies, on certain pages of the Site to help analyze our web page flow and measure promotional effectiveness. We offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently during a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features in connection with the Services.

Disclosure and Retention of Personal Information

In connection with providing you with the Services, your personal information may be processed and stored in the United States or such other foreign country, and the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain disclosure of your personal information through the laws of that foreign country.As a matter of policy, we do not share, sell or rent any of your personal information to third parties except under certain circumstances including those where your use of the Services is deemed to have given us disclosure consent. The following describes some of the ways that your personal information may be retained and/or disclosed in the normal scope of business to provide the Services:

Personal Information Safeguards

In the event that your personal information that is in our control is to be transferred to a third party for processing, Primal will use contractual or other means to provide a comparable level of protection while the information is being processed by that third party.

We have invested and deployed a wide variety of technology and security features to ensure the privacy of personal and anonymous information on our system. We use procedural and technical safeguards to protect your privacy, including firewalls and encryption to protect your personal information against loss or theft, as well as against unauthorized access or disclosure. We employ many different security techniques to protect such data from unauthorized access by users inside and outside Primal.

We will continue to revise policies and implement additional security features as new technologies become available. However, “perfect security” does not exist on the Internet, therefore, Primal makes no representations or warranties with regard to the sufficiency of these security measures.

Primal shall not be responsible for any actual or consequential damages (or any other damages or liability of any kind whatsoever, whether as a result of negligence or otherwise) that result from a lapse in compliance with this Privacy Policy because of a security breach or technical malfunction.

Links to Other Websites and Third Party Ads

The Services, including without limitation the Site, may contain hyperlinks to other websites, including those of our business partners, vendors, and advertisers. While we try to link only to websites that share our high standards and respect for privacy, please understand that we are not responsible for the content or for the privacy practices employed by other websites.

Advertisements for third parties and their products may be included with the Services, including without limitation the Site, and those third-party advertisements and websites may include a cookie, web beacons, or other device(s) of the third party. We do not have control over the cookies, web beacons, or other devices used by third parties and do not have access to whatever information they may collect.


Upon written request, we will make readily available to you specific information about our policies and practices relating to the management of personal information, other than confidential commercial information. We invite you to send an email with any privacy-related questions to Primal’s Privacy Officer at

Accessing and Updating Personal Information

We make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for the provision of the Services. You can always challenge the accuracy and completeness of the information that we have collected and request amendments as appropriate.

If profile information you have submitted to Primal is no longer accurate, current, or complete, and you wish to update it, please email us at Upon appropriate request we will update or amend your information. Primal reserves the right to use information obtained previously to verify your identity.

Cancelling Registration

If you wish to cancel your registered account, send an email to Primal with the subject “Account cancellation request” using the address If you cancel your account, data and information associated with that account may subsequently be deleted and permanently erased.

Challenging Compliance

An individual can direct a challenge concerning these practices by emailing Primal’s Privacy Officer at We investigate all complaints and take appropriate measures including, if necessary, amending our policies and practices.